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By using FamilySecure, you agree to these Terms of Service. If you do not agree, please do not use the app.
FamilySecure provides family location sharing, messaging, and emergency alert features through a subscription plan.
Subscription plans are paid via JazzCash. After payment, our team verifies and activates your subscription — this normally happens within 24 hours.
If your subscription is not activated within 24 hours of payment, you will automatically receive a refund to the same account you paid from.
If your subscription has already been activated and you wish to discuss a refund or cancellation, please contact our support team. We'll ask what you'd prefer (continue the subscription or receive a refund) and proceed based on your decision.
FamilySecure's alert features are meant to help families stay informed. FamilySecure is not a substitute for emergency services. In a real emergency, always contact your local police, ambulance, or rescue service directly.
We may suspend or disable access to an account that misuses the service, violates these terms, or is used for unlawful tracking or harassment.
FamilySecure is provided "as is." While we work to keep the service reliable, we cannot guarantee uninterrupted access (e.g. due to internet, device, or third-party service issues) and are not liable for any loss arising from reliance on the app in place of direct, real-world verification during emergencies.
We may update these Terms from time to time. Continued use of FamilySecure after changes means you accept the updated Terms.
Questions about these Terms or your subscription? Email familysecure@gmail.com.